VoIP Supplier Sets Up Fixed Mobile Convergence Solution in U.K.
ADS Inbay has supplied EC1 New Deal for Communities (NDC) with a VoIP (Voice over Internet Protocol) solution to replace the existing legacy system that was previously installed.
EC1 NDC has been funded by the government for the next years to bring about positive changes in underprivileged neighborhoods in the U.K. The fund amount is GBP (aka Pound Sterling) 52.9 million (about $105.5 million), and it has been awarded for the time period between April, 2001 and March 2011.
The program is set to target homes in the southern part of Islington, which edges City of London.
The system that the organization used earlier on was standard with desk phones. This system was installed in 2001, when it first moved into the old premises. The challenges with the older system were the difficulties faced in transferring calls and had no provision for number portability and scalability.
As this was counter-productive to what they were hoping to achieve, EC1 NDC needed a system where the employees could shift locations, while retaining their original extension. This was a necessary requirement as the workforce consisted of a mixture of staff, including home workers, temporary staff, and also staff hired on project basis. Majority of their work was carried out by mobile, and the system was proving to be complex, as the staff had to be called using differing numbers each time.
The organization needed an economical solution, which, at the same time, could fulfill its requirements adequately. Additionally there was also a need for a flexible solution which could interface well with mobiles. The supplier EC1 NDC chose was ADS Inbay, a Voicenet Solutions (News - Alert) Centre of Excellence. It supplied a solution which suited all the constraints and requirements of the organization, allowing it to operate with optimum efficiency, with the support of the telecom system.
The new system is called VNi Mobile, and a demonstration was given to EC1 NDC, detailing all its features and functionality. The Fixed Mobile Convergence (News - Alert) (FMC) solution enables users to make and receive business calls on their mobile, in any WiFi area, over their business’s VoIP network. VNi Mobile works by using VoIP compatible GSM Nokia E61 and E65 via WiFi (News - Alert) access points over the Voicenet Solutions hosted VoIP network.
“The integrated system means our mobile users can make wifi calls from both the home and office enabling us to work at maximum capacity at either location,” said Danielle Roberts, Office Manager, EC1 NDC. “Not only do we expect substantial savings but we have an office phone system that gives us greater flexibility, working the way we want.”